Customer Testimonials
Very good pleace, the stag is very profetional, they have every thing if you need to stay,
Our experience at Nissan was excellent. Chris Johnson was on point. He was pro-fessional, knowledgeable, and courteous. All of our questions were answered in a timely manner. We would highly recommend him to others.
The service department under NEW leadership has gotten much better. The manager for the pass year has been excellent. Allison is the BEST in comparison with customer service. She’s always greets you with a SMILE and HELPFUL Spirit. . The mechanics were told what was going on with the vehicle and it was corrected . Mr. Roy met for the first time yesterday but he was also .GREAT ! Kudos to HQ NISSAN for the UPGRADE in the personnel department , service department… CURRENTLY : Five stars ⭐️ ⭐️⭐️⭐️⭐️ In this department!
Bessie Williams being so wonderful to me.she made sure I have everything I needed and make sure the car I like I will be riding in that day and I did (kudos) to Bessie Williams best saleswoman of the month.
I have always received good service at this dealership. They are all very friendly and courteous.
Very good service. They was very professional . They kept me updated on the condition of my car
Very first Nissan purchase. Like most, I compared dealerships inventory, pricing and completed my research. The only Nissan dealership centrally located within two states showing any interest of earning my business was your staff. Hands down Headquarter Nissan, Columbus, GA has the most receptive "Outstanding Sales and supporting staff" Deserving of more than 5 Stars. For the very best deal in town, Ask for Product Specialist Ms. Nia Crespo and Sales Associate Ms. Lindsay O'Hare. Tell them Warren referred you!
Have to do some errands in town this week, I stopped by Nissan service for a quick oil and filter change. He was not only taking care it on the timely matter but also including multi-point inspection on my 2019 Altima at the same time. The gentleman that helped me take time answering questions that I was not sure about! It's meant a lot to me! Thank you!! I'm planning to bring my car back for any future service. This's the place I can trust to do anything for my car any time. Merry Christmas & Happy New ...
Great experience! Mr. Tinker is a great salesman any problems I had,He made sure it was taking care off.
PLEASE READ!! PLEASE READ!! I am having to change my review. When I bought the vehicle it was a smooth process and was pleasant. But since then Nissan Headquarters has been a nightmare to deal with. Every time I go in for an oil change they always try and charge me for it even with all the warranties I purchased. It is a battle every time I go in there. Nobody will sit down explain to me what warranties I have, they are very dismissive. About a month ago I called Nissan customer service and they sent me the Warranty ...
Very welcoming service team and AMAZING salespeople. Thank you so much to my awesome salesman Cal Lavoie for helping me find the perfect car!
The people are friendly and courteous. If I have any type of concern it is always addressed. I appreciated the genuine friendliness I was shown at check in and out. Kudos to the tech!!!!
I was in a predicament and needed a car, Chris worked very hard with me and got the car I was looking for. I never felt pressured and he was willing to help in any way he could without making me feel overwhelmed. Thank you all for your help! I couldn’t be happier in my new 2024 Nissan Altima! This is my second one and I wouldn’t go anywhere else! Thanks again everyone!
I have had a Pathfinder that had 72k miles and now an Armada that has 72K miles. Both cars were beautiful, I loved them. Both cars had a rear AC issue where they say the lines are corroded and it cost 4K to fix even though I paid for extended warranty. The 2010 pathfinder also had an issue with the electrical box which was built (idiotically) above the exhaust, so when my exhaust blew it melted all the wires. Total loss . Now my 2018 armada, which I really loved, but now the radio/navigation screen malfunctions as well as the cruise control, ...
Great experience working with Angelo, Jaime and Kyle. Nissan is part of my family now and look forward to building our relationship.
I’ve been with Nissan for 12 years and it is the best dealership ever.
We purchased a used Toyota Camry 2023 from Headquarters and we live in Tallahassee 3 hours away. Most of our dealing was over email and text with Bessie and she was on top of every issue and concern of ours and eventually brought us a deal with a reduction in the price and financing below our credit union. It took some time, but all big purchases do. They were very warm and welcoming and had free popcorn.
Very professional experience. This is my second purchase from them my first car was a 2015 Nissan Altima I drove it 8 yrs no problems . Thanks goes to Bessie Williams and Nissan Headquarters.
Don’t buy a Nissan, less than 100,000 miles and the car caught fire this morning , didn’t throw any codes didn’t over heat breaks failed whole car shut down and the next thing I knew I was jumping out of a car the was on fire , for your safety and your families DO NOT BUY!!!!
Went Monday afternoon, found a frontier that fit 4.9% for 72 they had a great inventory of frontiers. No problems nice people
Ads are a scam!! I called about leftover 2021 vehicles, and the price as quoted in add only to be told that y'all didn't have them, also kinda laughed, and said only had new or used vehicles. I have screenshots of website ads, but I can't remember mans name. I believe it was Brian. I think it's deplorable to advertise for something that seniors need, and then pull a switcheroo just to make more money or commission!! I will never recommend your dealership to anyone ever. Disgruntled senior
They took care of my concern and was professional and kind. I will be back
It was a very quick and easy buying experience, everyone was very knowledgeable , helpful and had a great attitude. Cody did a wonderful job!
This is our 3rd Nissan in 5 years. Miss old manager Devon, but we were treated well this time too. Got the 2024 Nidsan Rockcreek Pathfinder, which is the same model car we purchased in 2020. Jorges was our salesperson and was extremely helpful. Would do business again with him.
For years we’ve been customers and always received great service. Both salesman (Jorge) and manager (Jamie) were great.
Bessie was very very helpful to us she kept on until she got us the right car. Thank you Bessie Williams.
General manager Bryson is totally incompetent. Had my car I wanted but couldn't figure out how to finance it. When the cross the street and bought one like it from rivertown Buick
They run hard inquiries to credit reports if you fill out the online form promising no impact to credit score. They take no responsibility and are run when confronted with there falsehoods.
The customer service personnel were warm upon entry and assisted in a timely manner. Courtesy was top notch; I was not expecting to be offered drink and refreshments during my visit. The sales representative listened intently to my requests and worked diligently during negotiations. I appreciate his patience and continued updates throughout our process of making a deal on purchasing a vehicle. The finance personnel moved me swiftly through the process and provided updates along the way.
They are friendly and they help us with our purchase.I will highly recommend them
Always get good service and the customer service is great .They are always friendly and answer your questions.
The people was very friendly and helped me with everything that I needed loved it
Chris T. has been our go-to salesman. Very professional and works hard to get us what we’re looking for and a great deal. I’ll only work with him.
Chris was extremely helpful. No pressure. Helped us get exactly the deal we were looking for! Everyone was nice at the dealership!
This dealership was awesome. Abel Diaz worked with me to get my dream vehicle. Great customer service as well.
Fantastic, sales and service. Abel was amazing. They worked with me to make my sale affordable.
Great experience with quality customer service. Abel was awesome and the purchase process was seemless.
I am very satisfied with the service I received. Charles provide excellent service. If I need another vehicle, I would not hesitate to come see Charles.
Great to find me exactly what I needed/Wanted and even getting the color I wanted from another dealer
This was one of the easiest and quickest car buying experience I have had. Thanks Chris!
Yesterday we came in for an oil change and we left with a brand new SUV 🙌🏾. It’s all Dale’s fault (insider 😂). Because of Dale’s superb customer service, genuine care, and expertise we got the SUV our family needed! We highly recommend all Nissan services and sales here, and we especially recommend Dale! Thank you Headquarters Nissan of Columbus! God bless you!
The salesman I had was very good in helping me. Gourge was just GREAT GREAT!
Dale Williams was amazing! He was patient, kind, and understanding of my situation! He didn’t try to push me into a car but wanted to make sure that I was happy with my purchase. He tried to ensure that I didn’t spend all day in the dealership and completed the process as quickly as possible. I am grateful for the positive experience as a first time buyer!
Chris was awesome! Great experience all around! I will buy here again and thanks Chris
Jade provided the best experience I have had in a lifetime. Hope she stays with Nissan
They do not honor the free oil change they try and make you pay for it.
Had appointment for 8:30 and had requested oil change and rotation plus the outstanding recalls which I was told would be taken care of but was also told the water sloshing sound in the front might take 1 to 3 days to diagnosis so I declined. After lunch I tried no less than 10 times to reach anybody on the phone and even left a message for the service manager to call but heard nothing. Finally I had ti ride to the dealership to find out in person the status. Not even touched and also found out the recall fix wasn’t available. I ...
Our salesperson, Tim Fair, was very knowledgeable and helpful. He made our buying experience easy and enjoyable. I would recommend Headquarter Nissan.
Go see Dale Williams. He is very polite and helpful! I wish there was just someway to shorten the process. My 3rd vehicle from headquarters! Thanks
People in the service department are very helpful and friendly. I highly recommended this place to my family and friends.
Had a great customer service day today! Went to have my micro cabinet filter change and was out of there in no time! This what I call service! Thank you
Dale Williams & Chris were excellent! Need more like them. District Mgr was on his toes and gave us a warm welcome. My dad is very pleased! Thanks to all of them! Joseph Mesa purchased 2022 Frontier SV, paid in full and got the sale his way. Frankie needs better customer service training!
Thank you Nissan for taking care of the maintenance on my vehicle!!! You guys did a great job!!😌
“Allie” is a great asset to the service department. She provided frequent updates on my vehicle. Her warm smile and kind words made me feel confident my vehicle was getting the best care anywhere. I thank you and all the staff for a job well done. Watson
I bought a 2022 Nissan Rogue today and I absolutely love it!!! Thank you Jamie for making this dream come true happen! This is our 8th car purchase from Nissan Headquarters in Columbus and I will only go to them from now on. We have had wonderful experiences every time!! Thank you so much!!
Really enjoyed working with my salesman Dale Williams very professionally and insightful and easy going. It was truly a pleasure working with you!! Thanks Charles Freeman
Personnel was very professional and helpful, staff made me feel welcome, enjoyed speaking with AJ he was my all time favorite new Nissan associate as well as one of the salesman on duty that day. I will definitely be back for the next car soon.
Visited the service department on 6/18. Customer service was GREAT! John was very helpful and explained all service required. Wonderful experience
I brought my 22 Frontier for regular 10K maintenance. Ale, my service rep, was exceptional and she even called me to inform me when the truck was ready and offered a complementary car wash. I was very satisfied with the overall service and Ale’s attention. To detail and courtesy.
My wife and I just purchased a 2022 Armada and had the pleasant experience in dealing with Jorge Chavez as our sales representative. Jorge was excellent in all aspects of this transaction. He sought to help us acquire the vehicle we wanted and did not place any sales pressure on us. Jorge was polite and very much a gentleman to my wife and me. He was extremely knowledgeable about the vehicle and very patient with all our questions and concerns. I would highly recommend this young man and my recommendations are not given lightly. Great experience and tremendous environment for purchasing ...
Prompt greeting when I drove in. Detailed explanation of oil change by adviser. Finished in timely fashion and no up charge. Great job!
Good experience. the staff was very friendly and helpful. Vehicle selection was great. very comfortable atmosphere.
Great service and customer care and concern. Service represented came to the truck immediately getting me processed and on my way and called me later to inform you what was wrong with the vehicle.
Best car buying customer service experience EVER!!! Abel Diaz is a friendly, knowledgeable and caring sales person! Great atmosphere at the dealership, awesome inventory, best warranty and easy financing! Also, a quick and “painless” process! Highly recommend!!!
Went for battery replacement on my 2017 Titan, turned out the battery was still under warranty. Someone took the time to check and saved me a lot of money. Could not be happier with the service I have been receiving from Headquarter Nissan in Columbus GA.
Everyone involved with the purchase were very helpful especially Katie who went out of her way to explain all the details.
Excellent customer service by Alejandra Marin when I took my vehicle in for regular maintenance. Overall time from beginning to end for service was rather quick. I can't say enough about Alejandra. Best customer service I've ever had at a car dealership/service area. She was very attentive, super personable, polite and truly cares about her job and service she gives.
Able was an awesome salesman. Ver polite and knowledgeable. The whole process was easy, sommoth and quick.
My appointment to get my vehicle serviced they was fast and friendly. Awesome job to everyone there.
Jorge Chavez was great from start to finish. He was attentive and fulfilled my expectations for a new vehicle. His supervisor was also superb with his handling and delivering of the vehicle. Great Experience!
Excellent Experience!! Thanks to My salesman(Dale Williams Jr.) and finance manager (Phillip)! These guys were awesome! I was offered top dollar for my trade in and my new /used vehicle has a Lifetime warranty!! If you new a new/used vehicle Headquarter Nissan is the place to go!!
Wonderful experience. They gave me a great deal for my trade in and I am very pleased with my new Nissan.
Courteous and prompt staff. I was pleased with the services offered! This deal shop is the only dealership we’ve used for my wife’s car, since purchased new in 2019. We will continue to allow Head Quarters Nissan service her vehicle.
Courteous, and prompt with the service that they offer…I will continue to bring my car here.
Scheduling online is amazing and very easy. Courteous staff in service department. In and out- and able to view work being done through bay window.
Rep- Cody was prompt and courteous. Repairs completed as promised no issues or surprises at all
I had the chance to experience Mike and he did an awesome job everything was great wouldn’t change my experience. I will continue to come to headquarters Nissian for all my car services..Thanks
Scheduling service appointment online was easy. Service was performed promptly. Very courteous Staff. Good, good.
I went in to get a oil change I was in and out march 16 2021 I want to thank Anthony Burris he was super nice and awesome
Friendly employees Dale Williams Jr was patient and helpful through out the entire process!!! Great experience
A very articulate young man, Mr. Dale Williams, Jr displayed courtesy, professionalism, knowledge and patience while going through this tedious process of purchasing a car. I really appreciate all of his efforts. Very pleasant as well. Thanks so much ❤.
I came in to the Dealership with an engine problem. My service advisor Matthew Navas was very courteous and knowledgeable about my problem. He was able to find a part and get my truck back on the road in a timely manner. Thank you Nissan
They were amazing and worked with precision. My appointment started @7:00 and they serviced me at exactly that time. Matthew was beyond amazing. He’s my favorite as well as Mr. Terry!
Mr.Dale Williams Jr. Is an nice young caring guy. Who understood what I want for my family. Thank you very much for your help.
Brought car in to have two filters replaced. I had other appointments lined up and was going to be rushed to get from one to the other on time. Matthew, Navas was very customer attentive and was able to get the filters replaced in record time. This was the best customer service experience ever! Having retired from a local utility company, I know good customer service when I see it! Thank you Matthew and the Nissan team.
I waited over two and a half to three hours for an oil change;: that I had an appointment for. Then I had to wait over 30 minutes for a cashier, that was not at the cashier window.I asked for management which never showed up. Finally after 30 minutes someone came to check me out at the cashier window.
The dealership service dept stand by their word excellent manager will definitely recommend to others
Friendly environment, service advisor Matthew. Helped me get in out quickly. The inspection sheet they send you is good. Gives you a bit of comfort. Making sure things are getting looked at. Thank you!
Professional and nice people. Go over in detail on what they done to your car.
Excellent service thank you, Mrs. Crystal is very knowledgeable about the subject matter answered all my concerns again thank you.
The service was excellent and the salesman was very nice, helpful Steve Riley is a awesome saleman
Very warm and welcoming. Efficient! Made me feel special. Five stars for them! Will recommend!
I have purchased two Titans from Tim Fair. Both were fantastic experiences. I usually do not like buying cars but Tim and Headquarters are super and I highly recommend them to anyone. Thank you for the great experience and taking care of me and my family!
what a joke! its amazing all these good reviews but at the dealership everybody mad! Poor customer service. I went to get my hood latch fixed. it wouldnt open found out it has a recall. Car is a 16 Altima been in shop for transmission twice. transmission messed up again and the salesman is calling me trying to sell me another altima while this one in the shop. I have bought 5 Maximas this time an altima next time a Toyota! Headquarters a joke! need Rob Doll Back!!!one text threatening me cause i didnt want a car!
This was a great experience. I came to Nissan service to get my oil changed, in less then 24 min they were done. They explained everything to me answered all my questions. I’m satisfied.
The sales rep and the manager were a fantastic team that worked to meet our needs. However the detailing department scratched the car when cleaning it. Wasn’t happy about a scratch on a brand new vehicle!
Headquarter Nissan is the place to go if you want good service, and a nice car. I am a repeat customer that just bought my 3rd Nissan Sentra. This 2022 Sentra SR has exceeded my expectations. Loving the new sporty body style, the smooth ride, & expecting the same dependability as the previous 2 Sentra’s that I owned & traded in, with the same salesman over the years Tim Fair. Go see Tim at Headquarter Nissan, Columbus Georgia. He has been there for years & can help you with choosing a Nissan for your needs. I sure have been happy that ...
Great customer service , I like they gave me an honest quote from the beginning. They honored what they offered
#1 customer service in Columbus, Ga Customer are thier top priority! Thank you for taking care of me and my vehicle! #1
Great Customer Service from start to finish. Cecil Wilson was very professional during my visit at Headquarters Nissan. Thank you for helping me during my car purchase. If you are looking for a salesman Cecil Wilson is you man.